Vaizpa Ride

Privacy Policy

 

This privacy notice explains our commitment to protecting your personal information. You will learn in this notice about the types of information we use to provide you with our transportation services, how we use your information to protect your safety, and your options and control. Additionally, you will learn about data protection laws' safeguarding effects and your rights regarding privacy from this notice. Unless otherwise indicated herein, Vizrom Inc. oversees your data. We are located at 3720, Rime Village Drive, Hoover, AL 35216. For inquiries, contact us at info@vaizpa.com.

 

Contact List Permissions Policies Our App :

"Vaizpa Ride/ Vaizpa Ride driver app" taking permission for contact list. our "Vaizpa Ride/ Vaizpa Ride driver app" provide sos facility in the app for both the side user side and driver with feature user and driver both can make an emergency call to a number which is setup in the list of sos. user and driver both can add contact number (mobile number) from ther mobile contact list. To do so they need to gice the permission for contact list once they allow to the permission then they will be able to add there relatives, friends or any other person number who will help them for emergency conditions. they can also give a call to admin or Vaizpa Ride/ Vaizpa Ride driver team. for example you are a rider and sending a parcel from one place to another place by using "Vaizpa Ride /  Vaizpa Ride driver app" and you feel something insecure then our app "Vaizpa Ride/Vaizpa Ride driver" allow you to make an emergency call in just a single click. to call your relative or your known person you can add there mobile number or contact number in the sos list for that features our app "Vaizpa Ride / Vaizpa Ride driver" need to take access of your contact list permission. once you allow the contact list permission to our app then you will be able to add mobile numbers from your contact list to sos list. and in the emergency condition you can call that person in a single click.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

 

The term “us or “we” refers to Vizrom Inc, a Delaware C Corporation, registered and incorporated under the laws of the United States of America.

The rider or passenger who uses their Vaizpa Ride app account to request, hire, and/or receive a transportation service is referred to as "you" or "your."

 

1. Personal data we process.

To give you the greatest experience in our transportation application, we only process the information that we require the service you requested for. The following are the categories of data we collect:

• Contact Information: We collect information such as your full name, email address, and phone number. In some cases, we might collect additional information such as a government-issued ID, driver’s license, home address, profile picture, language, and communication preference.
• Your location: We collect geolocation information such as your pick-up and drop-off locations, the time of the day when you request one of our services and the distance between the pick-up and drop-off location.
• Payment Information: We collect your payment information such as debit or credit card information, and the amount for the intended service you requested.
• Telematic information: Using the sensor from the vehicle involved in the provision of the services on our platform, we collect information such as the speed of the vehicle, engine power, changes in the movement of the vehicle and its location, sudden brake, and the driving behavior of the driver.
• Other information: other information we collect includes the IP address of the phone in which the Vaizpa ride app is installed, photos of the vehicle, vehicle registration documents, and other related information.

1. Where we collect your information:

We collect information from you at the time when you provide us with certain information to register for an account, from the data we collect when you use Vaizpa Ride, and from social networks. 

1. Why do we use your information?

We use your information for a variety of reasons. First, without them, we would not be able to offer you the Service since we cannot carry out the Terms and Conditions that you accepted when registering for an account. Secondly, unless you unsubscribe, we will send you updates and promotions regarding our Vaizpa Ride or from our vendors. Lastly, we work to prevent fraud, enhance our service, and perform market research because we feel these things are in our legitimate interests and will also benefit you.

1. Do we share your information with third parties?

Yes. Indeed. Under the Vaizpa Ride third-party entity agreement, we provide your personal information to the drivers of the cars you have requested a pickup from or to deliver your package, as well as the businesses with whom those drivers are employed. We exchange information with governmental and commercial organizations, as well as outside suppliers who assist us with various Service-related problems. Sometimes, these suppliers, third parties, and group companies may access your information from countries outside of the US, where data protection laws differ from US laws protecting personal information. In this instance, we take the necessary precautions to ensure that your information is as secure and protected as it would be in the United States.

1. Will we make changes to this policy?

It is conceivable. Please be aware that we will quickly notify you before the changes take effect if we decide to make any changes to our privacy policy. In this manner, you will be able to understand our plans for using your personal data before we actually begin.

 

• Provide you with Services

In order for us to provide you with our services, we must process your personal information. You may not be able to enjoy the services we offer if we are unable to collect your personal information. The services we provide include:

1. 1. Manage the process of creating your user account and provide you access to use or edit it. You must register for an account and provide your identity as a user in order to use the Service. Through the "My Account" portion of the drop-down menu, you can change the Personal Data you have given us at any time.

 

1. 1. Allow you to request a ride and delivery services.
   2. Assist the driver in delivering the corresponding package to the recipient you have specified when you request a shipping service (you will need to have given us some personal information for this).

 

1. 1. Keep track of your travels so you can manage the driver's route in real-time. We must use your mobile device's geolocation technologies to obtain your location to do this.

 

 

1. 1. Get in touch with you to share details about an upcoming trip. Email, phone calls, or text messaging can be used for these exchanges of information. The rationale for the communication will determine the format that is selected.

 

1. 1. Use the pre-established and chosen payment option to handle payments for your travels or delivery requests. This feature allows you to request a package delivery or request a ride without having to provide a payment method each time, but it also gives us access to your banking details. Remember, though, that we will only use the information you provide regarding your payment methods to process payments for your shipments or travels.

 

 

1. 1. Permit you to review your transaction histories including ride requests and package delivery.

 

1. 1. Provide you with invoices or receipts for each of your transactions.

 

1. 1. Provide you with the best customer support. We are always here to help with any queries, remarks, recommendations, or issues you may have about our Services. You may reach us through our Support Page, and social media profiles. Only with your Personal Information will we be able to offer the services mentioned above.

 

 

1. 1. Cancel your account when you ask us to do so because you are unable to do it directly for some reason. You (or a legally authorized representative) must send us the required paperwork for us to cancel your Vaizpa Ride account.

 

1. 1. Any other problems with the services we provide.

 

• Execute promotional campaigns.

 

We will use your personal information to give you updates, offers, and news about Vaizpa Ride and other companies involved in the consumer and product industries. To achieve this, we will examine your past travel experiences, the costs incurred, the promotional trips you have taken, the frequency of your Service usage, your sociological profile, and your interests. Based on this information, we will build a profile of you and tailor future promotions to your unique requirements and preferences. You may request that we cease analyzing your profile at any moment, but doing so will prevent you from receiving any additional offers, promotions, or news. Your profile will only be used to customize our campaigns; it won't be used for any other purpose.

 

Additionally, based on your profile, we will send you messages from third parties on product and consumption-related sectors that we think you might find interesting.

 

In any event, remember that you always have the option to unsubscribe from these messages. You only need to click the "Unsubscribe" link in any of the communications to accomplish this.

• Improve our Service.

At Vaizpa Ride, we're always trying to improve the Application and our Website. To this purpose, we conduct research, tests, and analytical studies, as well as create new items that ultimately raise the caliber of the Service. By giving you the ability to enter your preferences, selected settings, or often visited locations, for example, they enable us to improve it, make it more functional, and customize it to your needs. Your Personal Information is frequently used in these types of jobs.

 

• Prevent fraud.

Our Platform is safe because of the safeguards we have put in place to stop fraud against you and Vaizpa Ride. For instance, we might ask you to give us a picture of your ID document or, in certain situations, ask you to authenticate your account by entering a number you'll get by SMS. Similarly, we'll get in touch with you to confirm that everything is accurate if we find any charges or strange information. To settle potential disputes, we may occasionally need to provide the companies issuing your payment methods with information on your travels and/or shipments.

 

• Ask your opinion about Vaizpa Ride

We value your feedback regarding the services we provide at Vaizpa Ride, as it helps us make strategic decisions that align our business with the needs and interests of our users. As a result, occasionally we might ask you to complete a brief survey to learn more about how you see us. Naturally, you won't be required to share your thoughts with us.

 

1. How long will we keep your information

Your Personal Information will be retained for the duration of any purpose for which it is used by us. See below for additional information about how long we retain your information based on what the information was collected for. Regarding each of the purposes, we indicate below how long or until what moment we will retain your Data:

 

• Provision of Services

Your user account must be deleted if you wish to cease using our service, in which case we will continue to utilize your personal information. Your Personal Information will be processed for this purpose as long as you don't unsubscribe. We will make every effort to address any outstanding issues pertaining to the Service before allowing you to unsubscribe.

• Execute promotional campaigns.

Whether you have unsubscribed or continue to use our service, we will use your personal information until you instruct us to stop. Please be aware that you may always request to stop receiving offers, promotions, and tailored news from us. All you have to do is click the "Unsubscribe" link found in any of our emails.

 

• Improve our Service

Until you choose to discontinue using our service, in which case you must remove your user account, we will use your personal Information. We will use your Personal Information for this purpose as long as you don't unsubscribe.

 

• Prevent fraud

We will utilize your personal information as before until you choose to discontinue using our service, in which case you will need to remove your user account. We will use your Personal Data for this purpose as long as you don't unsubscribe.

 

1. What makes our use of your personal information lawful?

Vaizpa Ride only uses your Personal Information in a way that complies with the relevant laws and regulations. We must have a strong enough legal foundation to do this. Next, we'll explain the legal basis—that is, the reasons behind our authorization to use your Personal Information for each of the uses outlined in the preceding section.

 

• Provide you with our Services

We need to use your Personal Information to carry out the agreement you sign when you accept our terms and conditions. You won't be able to enjoy the Service otherwise.

 

• Execute promotional campaigns

Until you withdraw your consent, we will use your personal Information to send you news, offers, and promotions based on your profile. We may communicate with you via email, SMS, or any other instant messaging service, including WhatsApp. Recall that you can request that we cease providing you with these customized messages at any point.

 

• Improve our Service.

At Vaizpa Ride, we believe it is legitimately in our interest to do testing, research, and analytical studies that enhance the caliber of our services, enable us to provide additional functionality, and help us customize it to your needs. We believe that you will immediately profit from this treatment as well since you will be able to make use of a service that more accurately meets your mobility demands.

 

• Prevent fraud

We also recognize that trying to stop possible fraud connected to the Service is something Vaizpa Ride has a genuine interest in doing. Both Vaizpa Ride and you will benefit from this treatment since it will enable us to implement measures aimed at preventing fraudulent usage of the Service. For instance, charges unrelated to your travels or an attempt by a third party to utilize your financial information.

 

• Ask your opinion about Vaizpa Ride

Since knowing your thoughts on Vaizpa Ride will help us make strategic decisions that address the interests and concerns of all of our users, we think we have a genuine interest in learning about it. Additionally, we are aware that using your Personal Information for this reason is consistent with the way the Service is provided.

 

 

1. What are your rights regarding data protection?

 

You have several rights as a Vaizpa Ride user to ensure that you are always in control of how we utilize your personal Information. You are free to exercise these rights whenever you want and without cost (unless your request is excessive or unjustified; for instance, it will be unfounded if you haven't used Vaizpa Ride for the same right in a long time; in that case, we reserve the right to refuse your request or to charge you a price with proper notice). You only need to use the Support Center in the Application and on the Website to exercise any of your rights. You must give us a copy of your identification document so that we can verify that this is you before we can react to your request. We would also appreciate it if you could let us know which right you would want to exercise. Should your request not fulfill the aforementioned requirements, we shall request that you rectify it.

 

Specifically, you are entitled to the following:

 

• Gain access. You have the right to request information about whether or not we are using your personal Information. If so, we will provide you with further details about the data we have about you, how we plan to use it, who we share it with, how long we plan to keep it, whether we are creating profiles, and other matters.

 

• Correction. To ensure that the Personal Information we hold about you is correct and current, you have the option to request that we modify part of it. Indeed, bear in mind that you are required to maintain the accuracy of the Personal Information in your user account at all times. This can be completed in your account dashboard.

 

• Suppression. If we process your personal information only for development purposes, you can request that we delete it; if it is no longer necessary for the purposes for which we use it, you can withdraw your consent; or, in the event of your death, a duly authorized person can act on your behalf.

 

• Restraint. You may ask us to temporarily restrict the use of your personal information in the following situations: (i) if you think your data is inaccurate and want us to verify or update it (please note that this will prevent you from using the Service); (ii) if you prefer that we keep your information even after we no longer need it to fulfill the purposes mentioned above, but you still want to be able to use it to defend yourself in court; and (iii) if you object to us using your information for any of the purposes listed in this Privacy Policy while we investigate whether our legitimate interest at Vaizpa Ride outweighs your right to object to our use of it.

 

• Portability. When technically feasible, you may request that we send you—or another entity—a structured file that is easy to use and computer-readable that includes all of the Personal Information about the package delivery or trips you have taken, up to the amount specified in above of this policy, along with any other information about the provision of the Service.

 

• Claim: You have the option to complain to the supervisory body in charge of data protection. The appropriate data protection agency to contact depends on the country in which you are located.

 

• Opposition. Any purpose outlined in this Privacy Policy is subject to your objection. In particular, we would like to remind you that you have the option to request that we stop using your profile for marketing purposes.

 

1. What are Cookies?

Web browsers store little text files called cookies locally in their memory. This contributes to providing our users with better service. For instance, cookies help us to comprehend how users interact with our website, remember their login credentials, and save their browsing preferences. The following sections detail how we utilize cookies to make sure our services operate as intended, enhance user experience, conduct data analysis, and stop fraud.

 

• Certification. Cookies allow us to remember your login information and status so that you can navigate and access your account more quickly.

 

• Security. We can give you a more secure experience based on the specs of the devices and browsers that are used to visit our website.

 

• The website's features and services. Cookies are used by us to store your preferences while you browse and use our services. This implies that you won't need to provide these settings and preferences each time you visit our website. To better serve you, for instance, if you have English selected as your favorite language, we will always show information in that language.

 

• Examine and enhance the user interface. Cookies help us gather information about how people use and navigate our website, as well as about their overall activity on it. This enables us to assess where we might make improvements to offer a more comprehensive service and an enhanced user experience.